Check

Check Elements and Endorsements

Electronic Format

Checks are not going away yet, and neither are the questions at the teller line. This workbook breaks down every part of a check and every endorsement rule in plain language, with pop quizzes to lock in the learning.

Inside the book
Nine classes and a bonus: an introduction to checks and endorsements, the information on a check, check versus negotiable instrument and the key elements of a check, MICR and routing information, a parts-of-a-check midterm, endorsement basics, who has to sign, spotting bad checks and the red flags to watch for, and an endorsements pop quiz, plus a bonus class on remote deposit capture and answer keys.

Who it’s for
Tellers, universal bankers, deposit operations and new-account staff, and anyone who handles checks and needs a solid foundation before tackling check fraud.

This publication is formatted as a PDF document. Users must have access to Adobe Reader.

Format: PDF

Please Note: All digital purchases are final.

Check Returns & Adjustments Quick Reference Guide

Electronic Format

When processing check payments, there are multiple ways to resolve check exceptions: Returns (Customer and Administrative), Rule 8 & Rule 9 Claims, Adjustments, and Warranty Breach Claims. This guide will highlight the information needed to process these exceptions and how you can mitigate your risk of losses by performing tasks in a timely manner. Return codes and adjustments are provided in an easy-to-read chart that combines essential information from Accredited Standards Committee X9, ECCHO Operating Rules, and Federal Reserve. This updated guide will also include newly added adjustment types along with all forms required to be completed with certain adjustment types.

This publication is formatted as a PDF document. Users must have access to Adobe Reader.

Format: PDF

Please Note: All digital purchases are final.

Check/Image Flashcards

Electronic Format

You can now access one of our most popular study aids virtually, making it easier to fit valuable study time into your busy schedule! There is no need to lug around bulky paper flashcards. Test and refine your knowledge anytime, anywhere you take your mobile device! This self-study tool includes six electronic flashcard "decks," each based on one of the six focus areas of the NCP Exam. Choose to study one focus area at a time or all areas together. Enjoy all the features of traditional flashcards such as easily flipping through cards and tracking your progress but with additional functionality that allows you to rate your comfort level with topics and utilize spaced repetition to better reinforce your knowledge.

Your electronic flashcard subscription provides you with six months of full access to your study tool from any computer or mobile device.

Format: Electronic Access Code

Please Note: All digital purchases are final.

Check/RDC Quick Reference Cards

Electronic Format

This handy set of cards explores the commonly used adjustment investigation types, duplicate situations, and how the Regulation CC Remote Deposit Capture (RDC) Indemnity can help, the account holder's duty to discover and report an unauthorized signature or alteration and key elements of the FFIEC Guidance related to RDC. Ensure your staff always has a need-to-know check and RDC information within fingertip reach and stands ready to handle difficult exception items such as altered, counterfeit, and forged checks. Key topics covered include Check 21 expedited recredit provisions, exception holds, return reason codes, commonly used FRB adjustment information and RDC risk management tips.

This publication is formatted as a PDF document. Users must have access to Adobe Reader.

Format: PDF

Please Note: All digital purchases are final.

CheckPro™ (Online)

Electronic Format

Whether studying for the NCPC exam or keeping current with professional development, CheckPro™ is the tool that gets you where you are going. CheckPro™ has been specifically designed to help you master the changing check landscape and related payment systems. Covering 4 essential knowledge areas: Fraud and Risk, Operations, Products and Rules, Laws, and Regulations, CheckPro™ contains all the extra practice and information you need to be a successful Check Professional.

User Access opens in February 2026 and closes on December 31, 2026.

Please Note: All digital purchases are final.

FACCE Check Fraud: Forged, Altered, Counterfeit, Check Education

Electronic Format

Check fraud is growing, and the question is always the same: who takes the loss? FACCE walks through forged, altered, and counterfeit checks and the rules that decide who pays.

Inside the book
Fourteen classes: check fraud jargon and jurisdiction, the rules and regulations for checks simplified, common schemes and why check fraud is growing, strategies, tools, and tactics to fight it, presentment warranties and liability, midnight deadlines and cutoff times for returns, altered or forged and determining liability, who is to blame, defenses for financial institutions, when account holder negligence shifts liability, sharing the blame, and a simplified guide to defenses, closing with a knowledge test and quiz answers with explanations.

Who it’s for
Fraud and loss prevention teams, deposit operations and returns staff, branch leaders, and compliance officers who handle check fraud claims.

This publication is formatted as a PDF document. Users must have access to Adobe Reader.

Format: PDF

Please Note: All digital purchases are final.

Image & Remote Deposit Capture (RDC) Guide

Electronic Format

This guide provides financial institutions with an overview of key image exchange and Remote Deposit Capture (RDC) considerations when evaluating or expanding RDC as part of their product offerings. It outlines fundamental operational, risk-management, and compliance factors to support informed decision-making and effective program implementation.

This guide contains the following attachments:
• Image & RDC Guide for the Financial Institution
• Sample Merchant Capture Risk Management Policy
• Sample Mobile Deposit Risk Management Policy
• Sample Corporate RDC Limit Review Form
• Sample Merchant Capture Service Agreement
• Sample Mobile Deposit Agreement
• Glossary of Check-Related Terms
• Website Links for Additional RDC Resources

Format: PDF/Word

Please Note: All digital purchases are final.

Stop Payment Fillable PDF Form

Electronic Format

Our comprehensive and convenient Stop Payment Request Form provides concise explanations on stop payment requests for single or recurring entries to consumer accounts; stop payment requests on paper items; and stop payment requests for entries to non-consumer accounts.

ePay's fillable PDF Stop Pay form can be completed online or emailed to the accountholder for them to fill out and send back to you. Includes a detailed companion document to facilitate your compliant handling of stop payment requests.

This publication is formatted as a PDF document. Users must have access to Adobe Reader.

Format: PDF

Please Note: All digital purchases are final.