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Top ACH Trouble Spots: Returns, WSUDs & SEC Code Scenarios

On-Demand - AAP / APRP / AFPP Credits 1.8

This practical session zeroes in on the real-world issues your teams are reaching out about to the SFE Answerline. Using patterns from your recent calls, emails, and chats, we’ll walk through how to choose the right return code and timing, handle consumer disputes and Written Statements of Unauthorized Debit (WSUDs), avoid SEC-code mismatches, and other common scenarios. You’ll leave with decision trees, quick-reference tips, and more practical resources for your everyday ACH operations.

Presenter:

Heather Lee, AAP, AFPP
Director, Member Services
Southern Financial Exchange

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